How does AURA Protection Plan work?
Every AURA Strap 2 includes one year of hardware repair coverage under its limited warranty.
AURA Protection plan for Aura Strap 2 extends this coverage and provides unlimited accidental damage protection. You'll also receive 24/7 priority access to AURA experts via ticket or chat. For full details, please refer to the terms.
It offers unlimited repairs for accidental damage, priority access to AURA experts, and more. Explore the full list of benefits.
- Accidental Damage Coverage
- Fast Replacement Service>
- Battery Exchange
- 24/7 Priority Assistance
Service coverage is available only for AURA Strap 2 and it’s original included accessories or for batteries that retain less than 80% of their original capacity.
This warranty does not cover:
Any use of the AURA Strap 2 that does not fit the expected use of the Aura Product:
- Any use of the AURA Strap 2 that is not supported and explicitly permitted in AURA published guidelines attached to your AURA Strap 2;
- Damage caused by accident, abuse, misuse, corrosion flood, fire, earthquake or other external causes;
- Natural wear and tear;
- Accessories and consumable components (such as bracelets, chargers, cables) unless they are the main subject of the order;
- Cosmetic damage, including scratches;
- Damages caused by use with another product;
- AURA Strap 2 not purchased on our website;
- The fact that the operation of the AURA Strap 2 will be uninterrupted or error-free.
AURA Strap 2 compatibility with Apple Watch models
AURA Strap 2 works together with the Apple Watch, and requires the Apple Watch to function. AURA Strap 2 is compatible with all Apple Watch models, starting from the Apple Watch Series 3 and newer. This includes Apple Watch Ultra 2, Apple Watch Series 9, and Apple Watch SE.
AURA Strap 2 comes in two sizes, 41mm and 45/49mm. Each AURA Strap 2, and each set of Infinite Loops comes with four pairs of stretchable silicone straps (Infinite Loops) to fit all wrist sizes.
AURA Strap 2 is compatible with following Apple Watch models. Please check the size and model of your Apple Watch to select correct size of AURA Strap 2.
Apple Watch model/size |
AURA Strap 2 size | |
---|---|---|
45/49mm (44/42mm) | 41mm (40/38mm) | |
Ultra 2 | 49mm | N/A |
Ultra | 49mm | N/A |
Series 9 | 45mm | 41mm |
Series 8 | 45mm | 41mm |
SE (2nd Generation) | 44mm | 40mm |
Series 7 | 45mm | 41mm |
SE | 44mm | 40mm |
Series 6 | 44mm | 40mm |
Series 5 | 44mm | 40mm |
Series 4 | 44mm | 40mm |
Series 3 | 42mm | 38mm |
Series 2 | Not compatible | |
Series 1 | Not compatible |
Each box with AURA Strap 2 or Inifinite Loops for AURA Strap 2 contains 4 sets of user-replaceable silicone straps:
AURA Strap 2 Size | Silicone straps in the box |
---|---|
45/49mm (44/42mm) |
|
41mm (40/38mm) |
|
For exact sizes of silicone straps and wrist circumference information, please refer to the table below.
Infinite Loops size | AURA Strap 2 size | Recommended max wrist circumference | |
---|---|---|---|
45/49mm (42/44mm) | 41mm (40/38mm) | ||
XS | N/A | 53mm x 2 | 140mm/5.6in |
S | N/A | 58mm x 2 | 155mm/6.2in |
M | 62mm x 2 | 62mm x 2 | 170mm/6.8in |
L | 67mm x 2 | 67mm x 2 | 185mm/7.4in |
XL | 71mm x 2 | N/A | 200mm/8.0in |
XXL | 76mm x 2 | N/A | 215mm/8.6in |